If the upgrade installation still does not work, try the following troubleshooting steps that are specific to Windows 10 Creator Update .

1 / Check the compatibility of your computer

When download windows 10 iso launched its annual update in August 2016, many users reported the same problem, they were unable to update their systems to the latest version. This means that even if you were able to install Windows 10 on your PC, you will not be able to install the Birthday update or the Creator Update if your hardware is not compatible.

Click in the list below on the brand of your PC to determine if your system is compatible or not with the Creator Update upgrade:

  • Acer
  • Dell
  • HP
  • Lenovo
  • Samsung
  • Sony
  • Toshiba

Also remember to update your device drivers by uploading them to the builders sites.

This is preferable to updates of the drivers offered via download windows 10 iso Update, because the drivers provided are generic and not necessarily the most up to date, plus it avoids having some BSOD (Blue Screen)

Finally disconnect all non-essential devices

2 / Note the indicated error

If you can note the error, here is a list of download windows 10 iso installation or update errors that may help specifically solve the problem. This publication will help IT administrators troubleshoot download windows 10 iso upgrade errors.

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